"What a powerful 'Success with Etiquette' presentation by Shawn Gilleylen at the National Coalition of Black Meeting Planners (NCBMP) 2007 Spring Conference in Niagara Falls, NY!  

Shawn presented Business and Delightful Dining Etiquette to HBCU students invited to join us at our 2007 Educational Conference.  Shawn provided students with valuable takeaways to enhance their business, social and dining etiquette skills to create a positive first impression. 

During a three-course meal, students learned proper table etiquette, conversation skills, and how to present themselves professionally and socially while dining.  Students and mentors gained the etiquette skills to help them succeed in business as well as ways to improve their professional image.

We were extremely impressed and look forward to having Shawn present at the NCBMP 2007 Fall Conference in November!" 

Deidre M. Young, CMP, Co-Chair, Educational Assistance Committee
National Coalition of Black Meeting Planners

"Thank you Ms. Gilleylen for attending the National Coalition of Black Meeting Planners 2007 Educational Conference and sharing your valuable knowledge.   I am now aware of proper etiquette and the do's and don'ts of napkin placement.  My etiquette skills have improved to the next level!"

K. Mitchell
University of Houston

"The Success with Etiquette: Youth Etiquette Program is extraordinary!  It's designed to equip children, teens, and young adults with skills that will literally open doors of opportunity for them.  Etiquette is so important yet overlooked and underemphasized. 

Shawn has developed a dynamic program and I use some of her materials for my own professional/career development program.  I am very proud to be a part of the "etiquette movement" as it is empowering our young people and business professionals.

Yaida Oni Ford, Esq.
Youth Now!

"Success with Etiquette is educational and stimulating.  Shawn's ability to touch the minds and hearts of young people is phenomenal.  Having seen Shawn in action gives me encouragement that our young people, who have not had the proper nurturing and development for successful social integration, have a chance with Success with Etiquette.

Thank you for your willingness to share."

Rev. Anthony J. Motley, President
The JOBS Coalition

"I enjoyed the interactive training and how students were engaged in the role-playing exercises.  My etiquette skills were enhanced and we were given tangible reminders on skills that are often overlooked but very important to our professional success.

Thank you for caring and sharing with our Annenberg Family."

Joshua Mitchell, President, Annenberg Honors Program
Howard University School of Communications

"Thank you for giving an outstanding Success with Etiquette presentation at the Chevy Chase Branch Library!  We need to clone you!"

David Gantt, Program Director
Chevy Chase Library

“Thank you for conducting an outstanding Success with Etiquette training session.  Shawn's approach to teaching business etiquette is unlike any other and was both fascinating and educational. 

Shawn's presentation on the principles of business etiquette enlightened and taught us how to recognize the subtleties we often overlook in the business environment.  The training was very well received and participants truly enjoyed the role-playing and interactive exercises, which became a good springboard for several interesting conversations.

We appreciate Shawn's impeccable knowledge and will continue to have her present Success with Etiquette to more of our clients.

Thank you again for taking the time to honor us with your presence.”

Damita White, Job Developer    Marshall Heights Community Development Organization, Inc.

"Thank you for presenting the job readiness workshop for our "Do the Write Thing" interns.  The interns enjoyed learning the importance of business and workplace etiquette and were very attentive.  They especially liked the interactive role-playing activities.

The workshop was presented in a well thought-out and planned manner, and our interns enjoyed every aspect of it. 

Once again, thank you and we look forward to working with Administrative Support Associates on future projects."

Janice Powell, Program Coordinator
Greater Washington Urban League, Inc.

“Success with Etiquette"  is phenomenal and exceeded my expectations!  It reinforced points I knew and exposed me to areas  I didn’t know.  I was highly impressed with the interaction between Shawn and the audience.  The material presented was clear, concise, and allowed questions to be entertained immediately. 

Shawn's knowledge, compassion, and energy flowed throughout the room when you took “center stage.”  Our clients absorbed the information and wanted more. I truly appreciate Shawn's follow-up weeks later in addressing my business etiquette concerns. Her advice was right on point! 

“Success with Etiquette” is proof positive that the lessons learned are invaluable to ones professional and personal growth."

Shirley Pendergast, Workforce Development Specialist                                                                                                                                                           Marshall Heights Community Development Organization, Inc.

"Thank you for sharing your time, efforts and skills to Calvary Women's Services.  The residents thoroughly enjoyed Success with Etiquette and the life skills class you facilitated.  We would be honored to have you lead another workshop."

Caroline Guhde, Case Manager
Calvary Women's Services

"Thank you for working with us to convert the Bridging the Generations (BTG) training manual into information modules. This project was a very large undertaking and we are grateful for the manner in which you managed and completed it. You were organized, thorough and consistently followed-up to ensure the timely completion of tasks and the project as a whole. We truly appreciate your business writing skills, professionalism and patience.

We are also grateful for your participation as a presenter on the BTG modules at our Annual Training Conference in New York. The session attendees were enthusiastic to learn about the information contained in the modules on incorporating senior volunteers into Head Start programs.

Again, thank you for the excellent support services you provided. Your contribution will impact many senior volunteers and Head Start programs, but most importantly, the children and families they serve."

Click http://www.nhsa.org/program/btg/btg.htm to view the Bridging the Generations Information Modules!

Diane Whitehead, Director of Program Development
National Head Start Association

“Thank you and Administrative Support Associates for your continued support and professionalism you provide Pine Creek Partners, first in the office set-up and followed by your business support services.

Pine Creek couldn’t have gotten off the ground running without your services, where you stepped up to the plate and took control of a business start-up and ensured an efficient running office before my arrival.   The transition was smooth and seamless, and the professionals were able to focus on items other than administrative tasks.  It was easy for me to take over and move forward.

We are now in full operation and this couldn’t have been without your dedicated professionalism in conducting business.   In my 23+ years in office administration, I have never met a more talented person on whom I could rely.  I knew I could count on you to help Pine Creek with the start-up phase, and now I can take vacations and relax knowing that it is in your capable hands!

Thank you again for your service and dedication to your work.  I look forward to the next time we can work together.”

Jennifer Walaitis, Office Manager
Pine Creek Partners

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